Shipping

Shipping

Orders ship via our preferred by Air and by Sea carrier including Aramex, DHL, Fedex, UPS etc. The customer is responsible for all shipping and freight charges; the default delivery method is FOB, unless stated otherwise. Please note, we do not ship to PO boxes. Please allow one business day to process all orders.

Yes, mostly we ship to USA and EU zone. Please contact your customer service representative rochajohn2022@gmail.com for more information.

Please inspect your merchandise before manufacturing. We cannot accept returns on decorated or washed garments under any circumstances. We do QC after the production on behalf of you before we ship so there is no scope to damage the products from our side.

Custom and special orders cannot be cancelled once they have been entered into production.

Private Label

Yes, we can create the label design and print it after your confirmation.

Our minimum order quantity is 100 units. As we do not print on readymade merchandise, we do first production from yarn to fabrics and then fabrics to products so we have to maintain a minimum quantity to handle the production.