Alvieva Buyer Help Center
Your complete guide to sourcing, ordering, production, payments, and after-sales at Alvieva.
What is Alvieva?
Alvieva is a global B2B sourcing marketplace connecting international buyers with verified manufacturers, factories, and producers. We handle everything on behalf of buyers—from sample to shipment—at no extra cost.
How to start sourcing
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Browse categories or use search
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Compare factory profiles
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Chat directly with manufacturers
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Confirm product details
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Place order securely through Alvieva
Do I need an account?
Yes, a buyer account is needed to place orders, make payments, and track production.
Sourcing & Ordering
How do I find the right factory?
You can search by:
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Product category
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Verified manufacturer badge
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Completed Orders
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Customization
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Craft Artisans
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Top-Ranking factories
Can I request samples?
Yes. Most factories offer paid samples. Sample orders are processed through Alvieva for full transparency.
How do I place an order?
After agreeing with the supplier:
Click Place Order
Choose payment method
Production begins under Alvieva QC monitoring
Can Alvieva customize products?
Yes. All factories specialize in custom manufacturing. You may also use our Design Services (small fee).